Privacy Policy

Welcome to Artvora. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us at artvora.co.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site.

1. About Artvora

Artvora is a U.S.-based brand specializing in high-quality Tapestries designed to enhance your home with artistic style, personality, and visual impact. We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.

2. Information We Collect

We collect information to process orders, improve your experience, and optimize our website performance.

A. Personal Information

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely via trusted gateways)

B. Non-Personal Information

  • Browser type, device, and operating system
  • IP address and approximate location
  • Pages visited and interactions on our website
  • Referring URLs and timestamps

3. How We Use Your Information

  • Process and fulfill orders, including shipping and tracking
  • Communicate with you regarding orders or inquiries
  • Improve website performance and user experience
  • Send promotions and updates (only with your consent)
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations

4. Payment Processing and Security

We use secure third-party payment providers such as Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal.

Artvora does not store your full payment details. All transactions are encrypted and processed through PCI-compliant systems.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and improve our services.

  • Remember your preferences
  • Improve website functionality
  • Analyze traffic and performance

6. Sharing of Information

Artvora does not sell or rent your personal information.

  • Service Providers: Payment processors, shipping carriers, and analytics services
  • Legal Compliance: When required by law or legal processes
  • Business Transfers: In case of merger, acquisition, or sale

7. Data Retention

We retain your personal information only as long as necessary to fulfill orders, provide support, and comply with legal obligations.

8. Your Rights and Choices

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications

To exercise your rights, please contact us at support@artvora.co.

9. Data Protection

We implement SSL encryption and industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.

10. Third-Party Links

Our website may include links to third-party websites. Artvora is not responsible for their privacy practices or content.

11. Children’s Privacy

Artvora does not knowingly collect personal information from individuals under the age of 13.

12. Updates to This Policy

We may update this Privacy Policy at any time. Changes take effect immediately upon posting on this page.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Artvora
8213 E Posada Ave, Mesa Arizona 85212, United States

Email: support@artvora.co

Customer Support Hours

  • Monday to Friday: 9:00 AM – 6:00 PM (EST)
  • Saturday: 10:00 AM – 3:00 PM (EST)
  • Sunday: Closed

14. Consent

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.